Finance & Clinical Operations

The Finance and Clinical Operations Unit provides financial management and oversight of the department’s activities at UCSF Health and ZSFG. The unit is comprised of two service groups: The Anesthesia Finance Office and Clinical Operations.
Members of the Finance and Clinical Operations Unit include: In the Anesthesia Finance Office are Patricia Bustos and Jessica Lowe, who provide financial services specific to UC Health; and Eric Tow and Mon Saepharn, who provide similar services to ZSFG. In the Clinical Operations service group are Judy Chan, Yvonne Chow, Kirkmon Lai and Jennifer Toy. This group coordinates clinical services and staffing across all UCSF campuses.

Steven Otsuki – Director of Finance 

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Areas of Responsibility 
Manages the department’s annual consolidated budget.

Patricia Bustos – Finance Operations Analyst, UCSF Health

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Areas of Responsibility 
Provides services on all department funded transactions and financial reporting with UCSF Health.

Jessica Lowe – Financial Reporting Analyst, UCSF Health

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Areas of Responsibility
Provides services on department funded transactions and financial reports pertaining to UCSF Health. 

Eric Tow – Finance Analyst 3

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Campuses Served
ZSFG
Areas of Responsibility
Generates monthly financial statements for ZSFG professional fees, education and research as well as the financial statements for the Respiratory Care Services’ Unit.

Mon Saepharn – Finance Analyst

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Campuses Served
ZSFG
Areas of Responsibility
Provides finance services in operations, monitoring, reconciliation and communications for ZSFG.

Judith Chan – Clinical Manager

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Campuses Served
Not site Specific
Areas of Responsibility
Manages the clinical operations staff. Responsibilities include clinical staffing, incentive compensation, quarterly faculty Z-payments, oversight of document and systems applications, monthly per diem payments and strategic planning and implementation. 

Jennifer Toy – Clinical Operations Analyst

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Areas of Responsibility
Coordinates monthly pediatric and adult faculty assignments for Parnassus, Mission Bay, Mount Zion and the Orthopedic Institute. Services include monthly tracking of physician work hours and leave balances and faculty days over summary reports. Prepares service tally reports and coordinates CRNA staffing verifications and Resident liaisons with staffing numbers.

Yvonne Chow – Clinical Operations Analyst

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Areas of Responsibility
Responsibilities cover the daily operations of clinical operations including audits, ad hoc activities, and email communications.

Kirkmon Lai – Clinical Financial Analyst

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Areas of Responsibility
Performs database management reviews of clinical records and audits on all clinical databases. This includes acute pain, ICU and pain management data for compensation and various Qgenda updates.