Biography Dr. Rachel Schwartz is a mixed-methods Communication Scientist and Health Services Researcher focused on system-level interventions for improving clinician retention and well-being, optimizing interprofessional team communication, efficiency of practice, and patient safety. She is the lead editor of Emotion in the Clinical Encounter (McGraw Hill, 2021), a medical education textbook that provides clinicians with tools for navigating psychosocial aspects of the medical encounter. Additional areas of interest include improving mentoring & sponsorship in academic medicine, exploring the unique professional needs of physician-scientists, and providing research mentorship on projects focusing on global health and underserved populations. Role Faculty Location UCSF at Parnassus Category Clinical Research Education 2019 - Health Services Research & Development Fellowship, VA Palo Alto Health Care System / Stanford University2016 - Delivery System Science Fellowship, AcademyHealth Fellowship, Palo Alto Medical Foundation Research InstitutePhD, 2015 - Communication Sciences & Disorders, McGill UniversityBA, 2008 - Linguistics, UCLA Publications Looking Across the Drape: A Novel Quality Improvement Approach to Understanding Surgeon and Anesthesiologist Burnout. Sinskey JL, Schwartz R, Boscardin CK, Chang JM, Kumar SB, Lebares CC Building Authentic Connection in the Patient-Physician Relationship. Fuehrer S, Weil A, Osterberg LG, Zulman DM, Meunier MR, Schwartz R Does Sponsorship Promote Equity in Career Advancement in Academic Medicine? A Scoping Review. Schwartz R, Williams MF, Feldman MD Using Their Words to Shape Curricula: Targeted Well-Being Programming for Graduate Medical Education Trainees. Anand U, Schwartz R, Stonnington CM On the proliferation of the empathy concept in healthcare and medical education research. Hall JA, Duong F, Schwartz R Developing a feedback-rich culture in academic medicine: the effect of coaching and 360-feedback on physician leadership. Schwartz R, Weimer-Elder B, Wilkins E, Deka D, Wong S, Dang BK, Brown R, Kline M, Kwan L Retaining Providers with Women's Health Expertise: Decreased Provider Loss Among VHA Women's Health Faculty Development Program Attendees. Farkas AH, Merriam S, Frayne S, Hardman L, Schwartz R, Kolehmainen C Reply to "Empathic communication: The premise of inclusive care for historically excluded populations". Schwartz R, Blanch-Hartigan D, Valbuena G, Weil A, Dubey M, Catzen HZ, Hall JA, Sanders JJ Physicians, emotion, and the clinical encounter: A survey of physicians' experiences. Schwartz R, Osterberg LG, Hall JA Empathy, an important but problematic concept. Hall JA, Schwartz R The effect of a relationship-centered communication program on patient experience and provider wellness. Altamirano J, Kline M, Schwartz R, Fassiotto M, Maldonado Y, Weimer-Elder B Emotion in the Clinical Encounter Schwartz, Rachel Hall, Judith A. Osterberg, Lars G. Using ethnographic methods to classify the human experience in medicine: a case study of the presence ontology. Maitra A, Kamdar MR, Zulman DM, Haverfield MC, Brown-Johnson C, Schwartz R, Israni ST, Verghese A, Musen MA What is empathy? Oncology patient perspectives on empathic clinician behaviors. Sanders JJ, Dubey M, Hall JA, Catzen HZ, Blanch-Hartigan D, Schwartz R Physician empathy according to physicians: A multi-specialty qualitative analysis. Schwartz R, Dubey M, Blanch-Hartigan D, Sanders JJ, Hall JA Harnessing the Chaplain's Capacity to Identify Unmet Palliative Needs of Vulnerable Older Adults in the Emergency Department. Hamill Howard E, Schwartz R, Feldstein B, Grudzen M, Klein L, Piderman KM, Wang D What is clinical empathy? Perspectives of community members, university students, cancer patients, and physicians. Hall JA, Schwartz R, Duong F, Niu Y, Dubey M, DeSteno D, Sanders JJ Retaining VA Women's Health Primary Care Providers: Work Setting Matters. Schwartz R, Frayne SM, Friedman S, Romodan Y, Berg E, Haskell SG, Shaw JG How do laypeople define empathy? Hall JA, Schwartz R, Duong F Addressing Postpandemic Clinician Mental Health : A Narrative Review and Conceptual Framework. Schwartz R, Sinskey JL, Anand U, Margolis RD Can Patient-Provider Interpersonal Interventions Achieve the Quadruple Aim of Healthcare? A Systematic Review. Haverfield MC, Tierney A, Schwartz R, Bass MB, Brown-Johnson C, Zionts DL, Safaeinili N, Fischer M, Shaw JG, Thadaney S, Piccininni G, Lorenz KA, Asch SM, Verghese A, Zulman DM Practices to Foster Physician Presence and Connection With Patients in the Clinical Encounter. Zulman DM, Haverfield MC, Shaw JG, Brown-Johnson CG, Schwartz R, Tierney AA, Zionts DL, Safaeinili N, Fischer M, Thadaney Israni S, Asch SM, Verghese A Developing institutional infrastructure for physician wellness: qualitative Insights from VA physicians. Schwartz R, Shanafelt TD, Gimmler C, Osterberg L What is clinician presence? A qualitative interview study comparing physician and non-physician insights about practices of human connection. Brown-Johnson C, Schwartz R, Maitra A, Haverfield MC, Tierney A, Shaw JG, Zionts DL, Safaeinili N, Thadaney Israni S, Verghese A, Zulman DM Neurologist Strategies for Optimizing the Parkinson's Disease Clinical Encounter. Schwartz R, Trivedi R, Gray C, Lorenz KA, Zulman D Transdisciplinary Strategies for Physician Wellness: Qualitative Insights from Diverse Fields. Schwartz R, Haverfield MC, Brown-Johnson C, Maitra A, Tierney A, Bharadwaj S, Shaw JG, Azimpour F, Thadaney Israni S, Verghese A, Zulman DM "It's a disease of families": Neurologists' insights on how to improve communication and quality of life for families of Parkinson's disease patients. Schwartz R, Zulman D, Gray C, Goldstein MK, Trivedi R Empathy present and future. Hall JA, Schwartz R Changing the Game for Hand Hygiene Conversations. Schwartz R, Sharek PJ Unaltered emotional experience in Parkinson's disease: Pupillometry and behavioral evidence. Schwartz R, Rothermich K, Kotz SA, Pell MD When emotion and expression diverge: The social costs of Parkinson's disease. Schwartz R, Pell MD Emotional speech processing at the intersection of prosody and semantics. Schwartz R, Pell MD
